Business Phones
UniFi Talk vs. landline phone service
Carriers are retiring copper phone lines. UniFi Talk moves your business numbers onto your own network.
How they compare
What each one costs, and what it does.
Learn more on Ubiquiti’s siteUniFi Talk
How to choose
It comes down to what is plugged into the lines today: voice moves to Talk, and some equipment stays on copper.
Choose UniFi Talk if
- You need to add or move a lineCarriers are winding copper down, and AT&T no longer adds, moves or changes copper lines in Georgia. Talk adds a number whenever you need one.
- You want calls to follow your hoursCalls ring the right people, follow your hours and send voicemail to email, with nothing to program.
- Your crew works in the fieldField staff make and take calls on the business number from their own phones.
Choose landlines if
- An alarm panel or elevator uses the lineEquipment built for copper may not work on a replacement. Those lines stay, or move with the equipment’s vendor.
- There’s no internet or cell signalA copper line needs neither, so it still works where both are out of reach.
Common questions
Yes. We port the numbers to UniFi Talk and the copper lines stay live until the transfer completes, so calls keep coming in during the move.
Yes. In 2026 the FCC made it easier for carriers to discontinue copper service, and AT&T is exiting copper across most of its footprint. A business on copper lines will have to move off them.
Not in most of Georgia. Since October 2025, AT&T has refused new copper lines, moves and changes there. Talk adds a line or a number whenever you need one.
AT&T raised its Georgia copper rates in 2026. A business line on its Business Local Calling plan now lists at $895 a month without a term contract.
We identify every line at the site visit. Voice lines move to Talk. Lines that an alarm panel, elevator or fire alarm depends on stay as they are, or move with the vendor who services that equipment. A fax line is checked at the same visit, and we tell you whether it can move.
With battery backup on the network equipment, yes, as long as the internet is up. Without it, the phones go down with the power.
Internet phone numbers carry a registered address for emergency calls. We confirm the address for each number before the cutover.
Sources
- Filing GA-25-0035: Grandfathering of Basic Local Exchange Services, AT&T Georgia, effective October 15, 2025
- Filing GA-26-0015: Business Local Calling Rates, AT&T Georgia, effective August 8, 2026
- AT&T Inc. Form 10-K for 2025: Copper Decommissioning, AT&T, filed with the SEC
- FCC Modernizes Network Change and Discontinuance Rules, Federal Communications Commission, March 2026
- Tips for Communicating in an Emergency, Federal Communications Commission
- VoIP and 911 Service, Federal Communications Commission
- Manage UniFi Talk Subscriptions, Ubiquiti Help Center
See what your building could do
Start with a short call. Then we come out, look at the space and design a system that fits your building.