Condo Building · Atlanta

Off another tenant’s network, onto its own

We moved an Atlanta condominium’s concierge desk off another tenant’s equipment and onto a network of its own, with half an hour offline at cutover.

6 daysOn site
30 minOffline at cutover
28Devices installed
Aug 2026Completed

Working with Adam and Magnetics was a breath of fresh air. He quickly became a trusted advisor, helping us find solutions to meet our functional needs in elegant, intentional solutions. We were never given any solution with a poor return on investment, nor were we ever supplied a plan that wasn’t incredibly well thought out. I’d highly recommend this team if you want someone who will work with you to drive your success.

Elie, Board President

What was wrong

The back office runs the concierge desk, its computers, the security cameras and the door access system. Most of that ran on equipment shared with another tenant in the building. When that tenant began replacing its equipment, the condo was left depending on hardware it didn’t control and couldn’t keep.

Apart from a small network we had set up for remote access to the door system, the condo’s own equipment was old consumer-grade hardware with no documentation, on cabling that had been run badly and was unreliable. Had the other tenant’s equipment come out first, the concierges would have lost their internet access and their cameras with it.

The finished job

Two internet lines, one on standby, through the gateways to the core switch
The second gateway in shadow mode, synced and ready to take over
Rack temperature over a day, with the door and cabinet sensors

What went in

Installed a 42U Tripp Lite rack, giving the condo its own space in a shared equipment room
Replaced the previous gateway with two Dream Machine Pro Max gateways that fail over to each other
Added a second internet line on standby, so the office stays online if the main one drops
Rerouted and re-ran cabling to the new rack and terminated it on patch panels
Put a 24-port PoE switch in the building’s main telecom room, linked to the rack at 20 Gbps
Moved two phone lines off RingCentral onto UniFi Talk, with desk phones and softphones for the concierges
Wired a relay and key fobs into the existing door access system, so the concierges can open the lobby door remotely
Added sensors that report temperature and humidity and alert when someone opens the equipment
Put the stairwell doors on an Alarm Hub
Added a camera to watch the condo’s equipment in the shared room
Brought the two existing DisplayCast Pro screens onto the new network

Equipment

2Dream Machine Pro Max
Rack gateway and controller
WAN Switch RJ45
Feeds both gateways
Pro Max 48 PoE
48-port PoE switch
Pro Max 24 PoE
24-port PoE switch
3UniFi Ultra
Compact PoE switch
UniFi Flex
Compact PoE switch
Power Distribution Pro
Rack power distribution
224-Port Patch Panel
Keystone patch panel
2Swiss Army Knife
Compact access point
2G3 Touch Enterprise
7-inch touchscreen desk phone
G6 Turret
Watches the equipment
2SuperLink Gateway
What the sensors talk to
2Environmental Sensor
Water, temperature, humidity
3Entry Sensor
Doors and cabinets
Alarm Hub Kit
Wired alarm panel
SuperLink Relay
Links legacy access control
2Key Fob
Opens the lobby door

What changed

The concierge desk was offline for about 30 minutes at cutover and worked normally for the rest of the six days we were on site.

The network equipment is now the condo’s own. The rack is labeled, and every cable path and connected device is documented, so nobody has to trace a cable to find out what it does.

Since August the system has sent tamper and stairwell door alerts. We look after it under a support plan.

Systems in this job

Industry

Condos and HOAsAssociations and property managers

Service area

Atlanta, GeorgiaOur work and support in the area

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